Your ROAS looks fine. That might be the problem.

Most businesses hit their agency's targets and assume the marketing is working. What they are never shown is their spread, where their return sits relative to every other business in their sector competing for the same customers.

Measuring ROAS against itself tells you whether you are moving. It does not tell you whether you are winning.

Spread is the measure that matters.

Positive spread means your marketing is outperforming your market. Zero spread means you are holding position while actively managed competitors pull away. Negative spread means every dollar you spend is returning less than your average competitor, and the gap is widening.

ROAS Spread Illustration

Where do you sit on the ROAS Performance Curve® ?

Most businesses sit at or near zero. Not because their product is average, but because their marketing is passively managed to deliver what the platforms produce for everyone equally. Zero spread is the default output of passive management.

Moving from zero to positive spread is not a budget question. It is a question of whether someone is actively pushing your return above the market. Once spread is positive, scale becomes the accelerant. Establish the advantage first. Then multiply it through investment.

What Acquire Spread x Scale looks like in practice

Acquire Client Acquire ROAS Achieved Sector Average Spread
Leading Tourism Company 46.5x 6-8x +6x above benchmark
Leading B2B Professional Services Company 20.1x 3x +7x above benchmark
Leading Healthcare Provider 10.4x 2.5x +4x above benchmark

These results didn't come from bigger budgets. They came from establishing positive spread through active management — then scaling investment to multiply it.

Acquires proprietary diagnostic benchmarks your current marketing return against verified AU/NZ sector data. It takes less than five minutes. You’ll receive a clear read on whether your spread is negative, at zero, or positive - and an indicative view of what moving to top-quartile spread is worth in revenue.

No cost. No obligation. Just a clear picture of where you actually stand.

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Source of benchmark data:
The benchmarks used in this diagnostic are drawn from AU and NZ sector data, reflecting blended digital ROAS performance and total media spend in 2026 as a percentage of revenue across 22 sectors. The data covers a one-year period and does not include lifetime value. Benchmarks represent sector-level averages and ranges. They are not derived from a direct comparison to a named competitor set. The dataset is reviewed and updated periodically to reflect current market conditions.

Start your ROAS Performance Diagnostic:

What happens after the diagnostic

You'll receive a summary of your ROAS Performance Curve® position by email, along with a brief introduction to what active management looks like in your sector. If your spread and the opportunity to move it is worth a conversation, we'll suggest a Discovery Session - no pressure, no pitch, just a straightforward conversation about whether we can help.